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Privacy Policy for One Stay

Introduction​


Welcome to One Stay! We believe in being transparent about how we conduct our business as it is one of our core values. That's why we want to be completely transparent about how we collect and use your personal data. Therefore we have developed the Privacy/Personal Data Protection Policy for you to understand how we collect, use, communicate, protect, discover personal information in relation to our website (Site) This Policy also tells you about your rights and choices regarding your Personal Information and how you can be contacted if you have any questions or concerns.

 

We encourage you to read our Privacy Policy carefully before using any of our Services. This Policy applies to all Services linked to it. If you have any questions or concerns regarding this policy, please contact us at info@onestay.gr

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Your continued use of our Services constitutes consent to the Policy.

What Type of Information Do We Collect?

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When you use our Services, you may be asked to provide, and we may collect personal information which may uniquely identify an individual. Examples of this information include your name, email address, mailing address, phone number and any details related to your property when you submit inquiries or use our services.. Personal information may also include information such as your date of birth, geographical location, or preferences.

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We also collect un-identified and non-identifiable information pertaining to a visitor or un-identified user, which may be made available to us, or collected automatically via his/her use of the Services (“Non-personal Information”). Such Non-personal Information does not enable us to identify the visitor or user from whom it was collected. The Non-personal Information collected by us mainly consists of technical and aggregated usage information, such as visitors’ and users’ browsing and ‘click-stream’ activity on the Services, session heatmaps and scrolls, non-identifying information regarding the visitor’s or user’s device, operating system, internet browser, screen resolution, language etc.​

How Do We Collect Information?

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We collect information through your use of the Services. When you visit or use our Services, including when you browse the Website, we are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services, including through the use of “cookies” and other tracking technologies.

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We collect information which you provide us voluntarily. For example, we collect the Personal Information you provide us when you fill out forms, submit inquiries, book services, or communicate with us via email or phone.

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We may receive data from third partners Parties, service providers, and advertising networks to enhance our services and marketing efforts.

How Do We Store, Use, Share, and Disclose Your Information?

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​Storage: Your information is securely stored using industry-standard security measures to prevent unauthorized access, loss, or misuse.

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Usage: We use your data only for the purposes outlined in this policy, ensuring confidentiality and responsible handling.

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Sharing with Third Parties:

  • We may share data with trusted third-party service providers who assist in operating our website, processing payments, or marketing.

  • These providers are obligated to protect your data and use it solely for agreed-upon purposes.

  • We do not sell, rent, or trade your personal information to external parties.​

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​Legal Disclosures: Your data may be disclosed if required by law, in response to legal requests, or to protect our legal rights and business interests. 

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How Do We Communicate with Our Site Visitors?

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Emails and Notifications: We may contact you via email, phone, or SMS regarding service updates, inquiries, or promotional offers.

Customer Support: We may respond to your queries and concerns via the communication channels you provide.​

Opt-Out Option: You have the right to unsubscribe from marketing communications at any time by following the instructions in our emails.

Is Our Service Targeting and Collecting Information from Minors?

 

Our services are intended for property owners and individuals over 18. We do not knowingly collect data from minors. If we identify such data, we will delete it immediately. Parents or guardians who believe their child’s data has been collected can contact us for removal.

Privacy Policy Updates

 

We may update this Privacy Policy periodically to reflect changes in our services, legal requirements, or industry standards. Any updates will be posted on this page with a revised date. Continued use of our services after modifications implies acceptance of the updated policy.

Contact Information

 

If you have any questions or concerns about this Privacy Policy, please contact us at:

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  • Email: info@onestay.com

  • Phone: +306981951780

  • Address: L. Sigrou 196, Kallithea, 17600

 

Thank you for trusting One Stay with your property management needs!

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